A vCIO, or virtual CIO, is a contractor, or company, that serves as an organization's Chief Information Officer.
The vCIO collaborates with and advises clients' IT departments and performs the same functions as a conventional CIO. Those duties include formulating strategic IT goals, planning the IT budget, analyzing and reworking business processes and facilitating technology changes. The vCIO can help customers maintain their IT infrastructure -- keeping the lights on -- but can also provide more-forward looking services. For example, a vCIO can work with customers to plan a technology roadmap, identify opportunities to use new technology tools. If a client lacks an internal IT department or has a very limited IT staff, the client may grant wider decision-making authority and technology deployment responsibilities to the vCIO. The main difference between the vCIO function and other technical advisory services is that the vCIO takes a broader view of the client, focusing on business and IT alignment.
Virtual CIOs are really a portfolio of IT services delivered by today’s Managed Service Providers (MSPs) for small businesses. Virtual CIO is a title — and a service — combining tasks managed and maintained by chief information officers, chief technology officers and technology consultants.
Virtual CIOs take care of everything from infrastructure management, firewall and virus protection to WAN/LAN health monitoring, disaster recovery, scheduled on-site support and more — all with a focus on keeping data safe, secure and accessible 24/7. Virtual CIOs proactively monitor, measure and maintain the IT health and security of a business at an IT budget structured and, in most instances, customized for today’s SMBs.
How do virtual CIOs help small business?
From technology roadmaps to IT infrastructure management and more, virtual CIOs help today’s SMBs access and operate the innovative business technologies available to them, with remote and on-site support, consultation and troubleshooting.
Technology Roadmap
Having a forward-thinking vision of where you want your business to be, as well as goals for immediate improvements, is essential to any successful enterprise. Virtual CIOs provide IT plans and strategies that help small businesses leverage IT solutions to fulfill short- and long-term business goals.
Security and Disaster Planning
The best time for a disaster recovery plan is before a small business actually requires one. With Virtual CIO services, businesses benefit from disaster strategy development that allows for quick response and business productivity protection in the event of an outage or natural disaster.
Security is quickly becoming a top priority for all businesses as breaches occur more frequently and carry more serious repercussions. Small businesses are not immune to attacks simply because their data sets are smaller. Virtual CIOs provide consistent security planning and disaster plannin,g plus monitoring, to keep data flowing safely.